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Frequently Asked Questions

Below shows our frequently asked questions, please review carefully.

If your question is not listed, please contact us

Frequently Asked Questions

I am new to websites can you help me for free?
Yes we provide free help, support and guidance to help you.

How much does a website cost?
Each and every website is different, so pricing can vary, prices usually starting about £200

What is a domain name?
A domain name is your desired website address, you can choose a domain name on

What is website hosting?
Website hosting is a virtual space where you will store your website files, such as text, images, audio or video.

How much does website hosting cost?
Website hosting can also vary, you can get free hosting but it is slow, we offer website hosting from as little as £5.00 per month.

Ok, so I have a domain name and website hosting, now what?
You're half way there, you just need to make a website now, we can provide website design or you can follow a tutorial and edit it yourself.

I would like a refund on my domain name?
Unfortunately 123reg do not do refunds on domain names, you will just have to wait for it to expire and turn off auto-renewal.

I would like a refund on my website hosting?
Unfortunately we do not do refunds on website hosting, as it is paid monthly, you can cancel for the following month.

I am interested in your search engine optimization, but how do I know it will work?
We would love to help you establish your website, so we provide a FREE search engine optimization review of your website to show you how it will work.

I have a question but it is not listed above?
We welcome you to contact us via our contact form.

Updated 27/05/2016

If your question is not listed or answered, we welcome you to contact us via the contact form.